Can I customize my AI agent team?
Yes, fully. If you're evaluating this and worried it's a rigid black box — a fixed team doing fixed things, no room to shape it to your business — it isn't. The product doesn't hand you one roster and ask you to work around it. You can add agents, change their jobs and personalities, set budgets and brand rules, and plug in your own tools. That's not a summary; it's the product's own answer to this exact question. Here's what each of those four levers actually means.
You can add agents
You're not stuck with whatever team the product starts you with. Content, growth, sales, support — every agent on the team already works with the others around the clock, but that starting roster isn't the ceiling. If your business needs another content writer, a second salesperson, or someone focused on a channel nobody's covering yet, you add them. The team grows with the goal, not the other way around.
You can change jobs and personalities
Customization isn't just about who's on the team — it's about how each agent behaves. You can change what an agent's job actually covers and adjust its personality: how it talks, how cautious or aggressive it is, what tone it uses in front of customers. Two companies running the same product can end up with teams that feel nothing alike, because the jobs and personalities underneath are set by you.
You set the budgets and brand rules
Guardrails aren't baked in from the outside — you set them. Budgets cap what gets spent and where. Brand rules keep every post, page, and reply sounding like your business instead of a generic AI voice. These aren't settings you discover after something goes wrong; they're levers you set going in, same as the agents and jobs above.
You plug in your own tools
You're not limited to whatever the team ships with. You connect your own tools — the ones your business already runs on — so the team works inside your existing setup instead of asking you to migrate into theirs.
What doesn't change
Customization shapes the team, not the bar it has to clear. Every post, page, and reply is still scored, and anything below 8/10 goes back before it ships — that's true no matter how you've configured the team underneath it. And one Boss still owns the goal: it sets deadlines in hours and checks every move, regardless of how many agents you've added or how you've tuned them. Customization changes who does the work and how they do it. It doesn't change what's allowed to go out the door, or who's accountable for the outcome.
This applies the same way whether you're growing a business you already have or starting a new one in Sandbox mode — customization isn't tied to either mode, it's a property of the team itself.
Questions
Does customizing cost extra?
No. What's included — the Boss and a full team, both modes, the quality gate, the control room and Telegram, self-healing and 24/7 operation — is the same on both plans. The only difference between plans is usage, not which features or customization options you get.
Can I change my mind and reconfigure later?
The product frames customization as an ongoing lever (add agents, change jobs and personalities, set budgets and rules) rather than a one-time setup step you lock in at the start. Beyond that, specifics aren't something we'll guess at here — ask directly once you're in.
Is customization different for an existing business vs. a new one?
No. Both modes include the same team structure and the same four levers; which mode you're in determines the missions you're working toward, not what you're allowed to customize.